Small Business Essay Example | Topics and Well Written Essays - 1500 words

Small Business - Essay Example Perfect Grill will use technology to solve this problem and thus make it easier to compete with Jacob’s Grill. A programmer will be hired to develop an app that the customers can install in their phones. The customers can use the app for the following; The customer can place orders before arriving at the restaurant. This will mean that the kitchen manager can know the demand prior to the customers arriving to the restaurant. This will mean that the customers will not have to wait for too long after arriving at the restaurant. This improves the level of service and the customers will be happy with this. The customers will also be able to pay for their orders through the app. This will be important in that it will help in dealing with customers who may cancel the orders. If the customers are given the option to order through the app but not pay, the rate of cancelling the orders may be high and this is not be good for business. However, by allowing the customers to pay through the online app, the rate of order cancellation will be low. The customers can also access the day’s specials and know what to order. Apart from displaying the menu for the restaurant, the app will be able to help the customers to access the day’s special. This will be updated on a daily basis and the customers can be able to know what the day’s specials are even before they arrive at the restaurant. Once the customer places an order for a meal, the app will be able to determine if there are enough materials to make the meal for the customer. This will mean that the app will be linked to the inventory records of the firm. For instance, if a customer uses the app to order for a grilled chicken, the app will have to first check if there are chicken in the inventory which will be used to make the order. The customer will also have to give a timeframe of when he is expecting to arrive at the restaurant. This will